Categories
Observations

How To Measure Success

Good, critical feedback on a mission agency’s activities should be absolutely central to any decision making by boards and leadership in the UK. Getting this feedback isn’t easy and it means much more than listening to the people who benefit from what you do. However, if local people are not helping set your agenda, then you are doing something very wrong.

Categories
Observations

A Word To Agency Trustees

We simply can’t assume that we can go and minister in other people’s back yard without taking their views and understandings into account.